Brett Mac Donald
About Brett Mac Donald
Brett Mac Donald is a Senior Manager of Business Agility at TD Insurance, with a strong background in coaching, team building, and operations management. He has over a decade of experience in various managerial roles at TD and TD Insurance, and he holds a diploma in Business, Management, Marketing, and Related Support Services from New Brunswick Community College.
Work at TD Insurance
Brett Mac Donald has been employed at TD Insurance as a Senior Manager in Business Agility since 2019. In this role, he focuses on enhancing business agility through effective project management and team collaboration. His previous experience at TD Insurance includes serving as a Product Owner from 2018 to 2019, where he contributed to product development and strategy.
Previous Roles at TD
Brett Mac Donald held various positions at TD from 2011 to 2019. He began as a Team Leader from 2011 to 2013, followed by a role as Group Manager from 2013 to 2016. He then served as Specialty Group Manager for one year in 2016, before transitioning to Senior Manager of Sales Strategy and Solutions from 2017 to 2019. His diverse roles allowed him to develop a comprehensive understanding of operations management and team dynamics.
Education and Expertise
Brett Mac Donald studied at New Brunswick Community College (NBCC) from 2000 to 2002, where he achieved a degree in Business, Management, Marketing, and Related Support Services. He also completed his secondary education at Fundy High School. His educational background supports his expertise in coaching, team building, and business agility.
Background in Operations Management
Brett Mac Donald has a strong background in operations management, which enhances his capability to manage business agility projects effectively. His experience in this area is complemented by his analytical skills, which are essential for driving initiatives that improve organizational efficiency and responsiveness.
Experience at Sitel
Before joining TD, Brett Mac Donald worked at Sitel as a Team Lead from 2003 to 2008. This five-year tenure provided him with valuable experience in team leadership and operational oversight, further contributing to his skill set in managing teams and projects.