Carole Vickers
About Carole Vickers
Carole Vickers is a Senior Business Analyst at TD Insurance, where she has worked since 2019. With extensive experience in business analysis and underwriting, she focuses on operational efficiencies and compliance initiatives in the Montreal area.
Work at TD Insurance
Carole Vickers has been serving as a Senior Business Analyst at TD Insurance since 2019. In this role, she focuses on reviewing internal processes and activities to identify opportunities for operational efficiencies. She acts as the business lead for key Business As Usual (BAU) initiatives, which include regulatory and compliance initiatives. Carole is responsible for planning, leading, facilitating decision-making, execution, and budget management for various initiatives. Additionally, she provides business management guidance and support specifically for the GI Product and Sales team.
Previous Experience at TD Bank Group
Prior to her current role, Carole Vickers worked at TD Bank Group for over a decade in various capacities. She served as an Underwriter from 2006 to 2017, where she gained extensive experience in risk assessment and management. Before that, she worked as a Broker from 1998 to 2006. Her roles at TD Bank Group provided her with a solid foundation in financial services and operational processes, contributing to her expertise in business analysis.
Education and Expertise
Carole Vickers studied at Dawson College, where she achieved a degree in Social Sciences from 1988 to 1990. She furthered her education at John Abbott College, completing a program in Correctional Intervention from 1991 to 1994. Her educational background supports her analytical skills and understanding of complex business environments. Carole keeps current on emerging trends and developments to enhance her knowledge of the business and analytical tools.
Operational Efficiency Contributions
In her role at TD Insurance, Carole Vickers contributes to the development and implementation of standards, policies, procedures, and solutions aimed at mitigating risk and maximizing service availability. She actively participates in knowledge transfer within her team and across business units, ensuring an integrated approach with other business management areas. Her efforts focus on establishing effective relationships with multiple business and technology partners, enhancing collaboration and operational effectiveness.