Claire Liang
About Claire Liang
Claire Liang is an Insurance Analyst at TD Insurance, where she has worked since 2018. With a background in English Language and Literature from the University of Toronto, she specializes in competitive insurance markets and excels in customer interactions.
Work at TD Insurance
Claire Liang has been employed at TD Insurance since 2018, serving as an Insurance Analyst for six years in the Toronto, Canada Area. In her role, she leverages her extensive knowledge of competitive insurance markets to assist customers in finding tailored solutions that meet their needs. Claire also serves as the Financial and Efficiency Subject Matter Expert for her team, leading huddles to ensure that team targets are consistently met.
Previous Experience at Desjardins Financial Security
Before joining TD Insurance, Claire Liang worked at Desjardins Financial Security Independent Network as an Administrative Assistant from 2016 to 2018. During her two years in this position, she gained valuable experience in the insurance sector, which contributed to her understanding of customer service and administrative processes within the industry.
Education and Expertise
Claire Liang studied at the University of Toronto, where she earned a Bachelor of Arts (B.A.) degree in English Language and Literature from 2012 to 2016. Her educational background has equipped her with strong communication skills, which she applies in her current role to enhance customer interactions and personalize service.
Interpersonal Skills in Customer Service
Claire possesses excellent interpersonal skills that enable her to personalize interactions with each customer. Her ability to connect with clients on an individual level enhances their experience and contributes to effective communication within her team.