Claudiu Hromei
About Claudiu Hromei
Claudiu Hromei is a Defect Test Manager at TD Insurance with extensive experience in defect management and analysis within the IT sector. He has held various roles at Amdocs and other companies, specializing in defect reporting, root cause analysis, and stakeholder communication.
Work at TD Insurance
Claudiu Hromei has been employed at TD Insurance as a Defect Test Manager since 2017. In this role, he oversees defect management processes, ensuring that issues are identified, tracked, and resolved efficiently. His responsibilities include coordinating defect resolution efforts and facilitating communication among stakeholders to maintain the integrity of insurance applications.
Previous Experience at Amdocs
Claudiu Hromei worked at Amdocs in various capacities from 2011 to 2017. He served as a Defect Manager (Impact Manager) for Rogers Communications from 2013 to 2015 in Brampton, Canada. Prior to that, he was a Scrum Master from 2011 to 2013 in Limassol, Cyprus. He also held the position of Senior Test Engineer for T-Mobile from 2015 to 2017 in Mississauga, ON. His roles involved managing defect processes and ensuring effective communication among teams.
Background in Business Analysis and IT
Before his tenure at Amdocs, Claudiu Hromei worked as a Business Analyst for Klarian Ltd, focusing on the Klinik Suite 3.0 EMR & Practice Management System from 2008 to 2011 in Limassol, Cyprus. He also served as a CRM Implementation Specialist at FxPro Limited for a year in 2007-2008. His early career included a role as a Programming Subject Matter Expert at AMDOCS Development Limited from 2005 to 2007.
Education and Expertise
Claudiu Hromei holds an Associate degree in Mathematics & Physics from National College A.T. Laurian, which he completed from 1992 to 1996. He also earned a Bachelor's degree in Computer Science from Universitatea „Alexandru Ioan Cuza” din Iași from 1998 to 2001. Additionally, he studied Information Technology at Universitatea Tehnică „Gh. Asachi” din Iași from 1996 to 2001. His educational background supports his expertise in defect management and IT systems.
Skills in Defect Management
Claudiu Hromei specializes in designing and distributing complex defect reports for management, utilizing advanced Excel skills. He performs detailed root cause analysis to identify and prevent recurring issues in IT systems. His experience includes mediating control call meetings for high-priority issues and managing 'war-room' meetings to ensure effective problem resolution and communication among stakeholders.