Cliff Pereira
About Cliff Pereira
Cliff Pereira is a Product Owner at TD Insurance, where he has worked since 2018. He has a background in customer experience and management, having held various roles within the company since 2006.
Current Role at TD Insurance
Cliff Pereira currently serves as a Product Owner at TD Insurance, a position he has held since 2018. In this role, he leads a cross-functional virtual team across Canada, focusing on Agile methodologies. He supports the national strategy and core business objectives, ensuring alignment between product development and organizational goals.
Previous Experience at TD Insurance
Cliff Pereira has extensive experience at TD Insurance, where he held several positions over the years. He worked as a Senior Consultant in Customer Experience from 2014 to 2015, and prior to that, he served as an Insurance Advisor from 2006 to 2009. He also worked as a Team Manager from 2009 to 2014 and briefly as a Manager in Customer Experience and Measurement & Insights in 2015 and 2017, respectively.
Educational Background
Cliff Pereira studied at the University of New Brunswick, where he earned a Bachelor of Business Administration (BBA) with a focus on Human Resources Management/Personnel Administration. His studies took place from 2002 to 2006, providing him with a solid foundation in business principles and human resource practices.
Leadership and Team Management
In his various roles at TD Insurance, Cliff Pereira has demonstrated leadership capabilities, particularly as a Team Manager and Product Owner. He has experience managing teams and projects, focusing on enhancing customer experience and operational efficiency. His leadership style emphasizes collaboration and agile practices.