Connie Au
About Connie Au
Connie Au is a Communications Analyst at TD Insurance, where she has worked since 2021. She has extensive experience in various roles at TD, including Customer Service Representative, Manager of Customer Experience, and Financial Services Representative.
Work at TD Insurance
Connie Au has been employed at TD Insurance as a Communications Analyst since 2021. In this role, she focuses on developing and implementing communication strategies that enhance customer engagement and support organizational goals. Her experience in this position contributes to the effective dissemination of information within the company and to its clients.
Previous Roles at TD
Connie Au has held multiple positions at TD prior to her current role at TD Insurance. She worked as a Financial Services Representative from 2015 to 2016, a Customer Service Representative from 2013 to 2015, and served as the Manager of Customer Experience from 2016 to 2019. Additionally, she was a District Assistant from 2019 to 2021. These roles provided her with a diverse skill set in customer service and communication.
Education and Expertise
Connie Au earned a Bachelor's degree in Psychology from Simon Fraser University. Her educational background equips her with insights into human behavior, which can enhance her effectiveness in communication and customer experience roles within the financial services sector.
Career Progression
Connie Au's career at TD reflects a steady progression through various roles. Starting as a Customer Service Representative, she advanced to managerial positions, including Manager of Customer Experience, before transitioning to her current role as Communications Analyst at TD Insurance. This trajectory showcases her adaptability and growth within the organization.