Crystal Troeger
About Crystal Troeger
Crystal Troeger is a Team Manager in Casualty Claims at TD Insurance, with over 14 years of experience in the insurance industry. She has a background in negotiation, mediation, and litigation, and has held various roles in insurance companies, including Crawford Insurance Group and Crawford & Company.
Work at TD Insurance
Crystal Troeger currently serves as the Team Manager for Casualty Claims at TD Insurance, a position she has held since 2020. In this role, she oversees a team responsible for managing casualty claims, ensuring efficient processing and resolution. Her previous experience at TD Insurance includes a role as a Multiline- Accident Benefits, Auto and Property Claims Analyst from 1999 to 2000. Crystal's tenure at TD Insurance reflects her commitment to the insurance sector and her ability to lead teams effectively.
Previous Experience in Insurance
Before her current role, Crystal Troeger accumulated significant experience in the insurance industry. She worked at Crawford Insurance Group/The Cooperators as an Injury Adjuster and Team Facilitator from 1998 to 2008, gaining ten years of experience in Calgary. Additionally, she served as a Casualty Claims Adjuster at Crawford & Company from 2015 to 2020. This extensive background has equipped her with a deep understanding of claims management and customer service within the insurance field.
Education and Expertise
Crystal Troeger has a diverse educational background. She studied at Mount Royal College, earning an Adult Educator Certificate and a Seminar Certificate in 2008. She also attended Mount Royal University, where she studied Photography and Arts from 2010 to 2012. Furthermore, she completed an Insurance Diploma at the Insurance Institute of Canada, achieving the Chartered Insurance Professional (CIP) designation over a ten-year period from 2006 to 2016. Her education supports her expertise in negotiation, mediation, and litigation within the insurance sector.
Background
Crystal Troeger began her education at Henry Wise Wood, where she completed her High School/Secondary Diplomas and Certificates from 1996 to 1998. With over 14 years of experience in the insurance industry, she specializes in risk management and insurance training facilitation. Her career has been marked by a strong focus on both personal and commercial insurance, contributing to the growth and positive environment of her workplaces.
Achievements in Insurance Sector
Throughout her career, Crystal Troeger has demonstrated a strong commitment to the insurance industry. Her roles have involved significant responsibilities in claims management and team leadership. She has been recognized for her ability to foster a positive working environment and contribute to the growth of her teams. Her expertise in negotiation and mediation has further enhanced her effectiveness in handling complex claims and facilitating training within the sector.