Dareen Sleiman, Prosci Adkar
About Dareen Sleiman, Prosci Adkar
Dareen Sleiman serves as the Manager Data Steward and Change Management Lead at TD Insurance in Montreal, Quebec, Canada. With a background in computer engineering and extensive experience in various roles at TD Insurance, Sleiman has demonstrated strengths in sales, customer service, and process improvement.
Current Role at TD Insurance
Dareen Sleiman serves as the Manager Data Steward and Change Management Lead at TD Insurance. In this role, she has been responsible for overseeing data management processes and implementing change management strategies since 2018. Her position focuses on ensuring data integrity and facilitating smooth transitions during organizational changes. Sleiman's expertise in data stewardship contributes to the company's ability to maintain high standards in data governance.
Previous Experience at TD Insurance
Dareen Sleiman has held multiple positions at TD Insurance, showcasing her diverse skill set. She worked as a Senior Analyst from 2014 to 2017, where she contributed to data analysis and reporting. Prior to that, she served as a BI & Reporting Manager for 11 months in 2017-2018, focusing on business intelligence initiatives. Her career at TD began as a Customer Service Representative from 2003 to 2006, followed by roles including Phone Channel - Call Center Supervisor and Project Integration & Transition Analyst.
Education and Expertise
Dareen Sleiman earned her Bachelor of Engineering (B.Eng.) in Computer Engineering from Concordia University, completing her studies from 1995 to 2001. This educational background provides her with a strong technical foundation, which she applies in her current role in data stewardship and change management. Her knowledge extends to financial and insurance products and services, enhancing her effectiveness in the industry.
Community Involvement and Volunteer Work
Dareen Sleiman is actively involved in community and volunteer work on a global scale. Her commitment to service extends beyond her professional responsibilities, reflecting her dedication to making a positive impact in various communities. This involvement showcases her leadership and teamwork skills, which are also evident in her passion for team sports.
Achievements and Awards
Throughout her career, Dareen Sleiman has received numerous awards for process improvement and service excellence. These accolades highlight her contributions to enhancing operational efficiency and customer satisfaction within her roles. Her demonstrated strengths in sales and customer service further underscore her effectiveness in delivering high-quality service and achieving organizational goals.