David Shim
About David Shim
David Shim is an Operations Officer III at TD Insurance, where he analyzes reports to mitigate operational risks and provides strategic recommendations. He has a background in mathematics and statistics, along with experience in the Republic of Korea Army and a degree in computer programming.
Work at TD Insurance
David Shim has been employed at TD Insurance as an Operations Officer III since 2018. In this role, he analyzes periodic reports to identify and mitigate operational risks, enhancing existing procedures. He provides strategic recommendations and oversight on various projects aimed at improving business operations. Additionally, he participates as a Subject Matter Expert (SME) in the implementation of processes and policies that support Business Process Officers (BPOs). David regularly reviews and updates the department's Standard Operating Processes (SOPs) to ensure they remain current.
Education and Expertise
David Shim studied at the University of Toronto, where he earned a Bachelor of Science in Mathematics and Statistics from 2013 to 2017. He furthered his education at Seneca College, achieving a diploma in Computer Programming from 2021 to 2022. His educational background provides him with a solid foundation in analytical skills and technical knowledge, which he applies in his current role at TD Insurance.
Background
Before joining TD Insurance, David Shim served in the Republic of Korea Army as enlisted personnel from 2011 to 2012. His service took place in Gyeyang-gu, Incheon, Korea, where he gained experience in teamwork and discipline. This background contributes to his ability to build and maintain professional relationships with both internal and external business partners.
Achievements
In his role at TD Insurance, David Shim enhances operational efficiency by analyzing reports and mitigating risks. His efforts in providing guidance to new hires and current staff on processes, programs, and business services demonstrate his commitment to fostering a knowledgeable workforce. His participation as a Subject Matter Expert (SME) in process implementation further highlights his contributions to the organization.