Debbie Appiah
About Debbie Appiah
Debbie Appiah is a Claims Adjuster at TD Insurance, where she has worked since 2019. She holds an Honours Bachelor in Health Sciences from the University of Ottawa and has achieved several professional certifications, including Chartered Insurance Professional and Project Management Certification.
Work at TD Insurance
Debbie Appiah has worked at TD Insurance since 2016. Initially serving as an Insurance Broker for three years, she transitioned to the role of Claims Adjuster in 2019. In her current position, she has contributed significantly to the claims process and has been recognized for her performance. She achieved the #1 position in her team for compliance, audits, customer service, and claim closure. Additionally, she assisted the fraud department in developing methods to proactively catch fraudulent claims, leveraging her expertise as a Special Investigations Unit Subject Matter Expert.
Education and Expertise
Debbie Appiah holds an Honours Bachelor in Health Sciences (BHSc) from the University of Ottawa, where she studied from 2012 to 2016. She furthered her education in the insurance field by achieving the Chartered Insurance Professional designation from 2017 to 2021. In 2019, she obtained a Project Management Certification from the University of Toronto, enhancing her project management skills. Her educational background supports her expertise in health services and insurance, contributing to her effectiveness in her roles at TD Insurance.
Achievements
Throughout her career at TD Insurance, Debbie Appiah has received several recognitions for her contributions. In February 2020, she was awarded a free trip to the Bahamas as part of the TD Allstars recognition program. She has also been recognized as a Customer Service Champion, which led to her involvement in training and developing new hire training programs. Her achievements reflect her commitment to excellence in customer service and operational efficiency.
Background
Debbie Appiah has a diverse background in health sciences and insurance. Her academic journey began at the University of Ottawa, where she earned her BHSc. She then transitioned into the insurance industry, gaining experience as an Insurance Broker before becoming a Claims Adjuster. Her involvement in the Special Investigations Unit highlights her focus on combating fraud within the insurance sector. This combination of education and experience has shaped her professional development and contributions to TD Insurance.