Dipo Ojo

Dipo Ojo

Business Process Analyst @ TD Insurance

About Dipo Ojo

Dipo Ojo is a Business Process Analyst with extensive experience in various analytical roles across multiple companies in Canada. He currently works at TD Insurance and has a strong focus on process improvement and operational efficiency.

Work at TD Insurance

Dipo Ojo has been employed at TD Insurance since 2019. Initially serving as an Insurance Analyst, he transitioned to the role of Business Process Analyst in 2024. In addition to these roles, he has also worked as a Central Resource Officer since 2021. His responsibilities include analyzing business processes and enhancing operational efficiency within the organization. Dipo's focus on delivering quality customer value aligns with TD Insurance's commitment to providing effective insurance solutions.

Previous Experience in Business Analysis

Prior to his tenure at TD Insurance, Dipo Ojo held various positions in business analysis. He worked as a Business Analyst at AT&T for seven months in 2018 in Nova Scotia, Canada. Before that, he served as a Business & Sales Analyst at Best Buy from 2017 to 2019. Dipo also gained experience as a Business Analyst and Product Owner at Sears from 2015 to 2017 in Oakville, Ontario. His diverse background in business analysis has equipped him with skills in process improvement and operational efficiency.

Education and Certifications

Dipo Ojo has a solid educational background in business and communication. He earned a Bachelor's Degree in Business Administration with a major in Economics from Cape Breton University, where he studied from 2012 to 2017. Additionally, he completed a one-year program in Communication at Cape Breton University from 2017 to 2018. Dipo also achieved a Business Analysis Certification from SkillHat, further enhancing his qualifications in the field of business analysis.

Skills in Business Analysis

Dipo Ojo possesses strong skills in eliciting and documenting both functional and non-functional requirements. He translates these requirements into precise specifications for development teams, ensuring clarity and understanding in project execution. His expertise in process improvement allows him to identify opportunities for enhancing operational efficiency, contributing to the overall effectiveness of the organizations he has worked with.

Experience in Sales Management

Before focusing on business analysis, Dipo Ojo worked as a Sales Manager at SiriusXM from 2012 to 2014 in Ontario, Canada. This role provided him with valuable experience in sales strategies and customer relationship management, which complements his analytical skills. His background in sales management has contributed to his understanding of customer needs and market dynamics.

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