Elizabeth Mitchell
About Elizabeth Mitchell
Elizabeth Mitchell serves as the Vice President of TDI Projects and Initiatives at TD Insurance, where she emphasizes enhancing customer and colleague experiences. With over 20 years of experience in the financial services sector, she has held various leadership roles focused on transformation and project management.
Work at TD Insurance
Elizabeth Mitchell currently serves as the AVP of TDI Projects and Initiatives, Transformation and Shared Services at TD Insurance. She has held this position since 2020, focusing on leading transformative change initiatives that align with the company's business strategy. Prior to her current role, she worked at TD Insurance as the AVP of Customer & Employee Experience from 2014 to 2020, where she emphasized improving both customer and colleague experiences.
Career History
Elizabeth Mitchell has over 20 years of experience in the financial services industry. Her career includes various roles at TD and CIBC. At CIBC, she held positions such as Project Manager, Senior Communications Consultant, and Director (Senior Project Manager). She also worked as a Manager of Communications & Information Delivery. Her tenure at TD includes roles as Senior Program Manager and Senior Manager of Retail Initiatives & Communications.
Education and Expertise
Elizabeth Mitchell earned her Bachelor's degree in Organizational Communications from the University of Ottawa, where she studied from 1990 to 1994. Her educational background supports her expertise in corporate communications and colleague engagement, which she has applied throughout her career in the financial services sector.
Leadership and Focus
In her leadership roles, Elizabeth Mitchell has maintained a strong focus on enhancing customer and colleague experiences. She has led various initiatives aimed at improving engagement and communication within organizations. Her work aligns with the strategic goals of TD Insurance, reflecting her commitment to transformative change in the financial services industry.