Farzana Sultana
About Farzana Sultana
Farzana Sultana is a Claims Analyst at TD Insurance, where she has worked since 2017. She has a background in engineering and accounting, with previous roles in payroll, contract administration, and financial representation.
Work at TD Insurance
Farzana Sultana has been employed at TD Insurance as a Claims Analyst since 2017. In this role, she is responsible for analyzing claims and ensuring that they are processed efficiently. Her experience in the insurance sector contributes to her understanding of claims management and customer service.
Previous Employment Experience
Prior to her current position, Farzana Sultana worked in various roles that enhanced her analytical skills. She was a Payroll Clerk at Terracon Geotechnique Ltd. for two months in 2013. She also served as a Contract and Revenue Administrator at Cervus Equipment Corporation from 2013 to 2016, and as a Financial Representative at CIBC for four months in 2013. Additionally, she worked as a Management Trainee at MGH Group in Bangladesh from 2008 to 2009.
Education and Expertise
Farzana Sultana holds a Bachelor of Science degree in Industrial & Production Engineering from the Bangladesh University of Engineering and Technology, where she studied from 2001 to 2006. She also earned a Diploma in Accounting from The University of British Columbia, completing her studies there from 2012 to 2013. Currently, she is pursuing the Chartered Insurance Professional (CIP) designation to further her expertise in the insurance field.
Technical Skills and Software Proficiency
Farzana Sultana possesses strong technical skills, particularly in software tools essential for her roles. She is proficient in SAP, QuickBooks, and DIS Keystone, which support her analytical tasks and enhance her efficiency in claims processing and financial management.
Mathematical and Analytical Background
Farzana Sultana has a strong mathematical and analytical background, which stems from her engineering education. This foundation supports her work as a Claims Analyst, where analytical skills are crucial for evaluating claims and making informed decisions.