Francis P.
About Francis P.
Francis P. is an IT Manager at TD Insurance, where he has worked since 2018. He has a diverse background in IT support and management, with previous roles at TD Insurance, Videotron, and iWeb.
Current Role as IT Manager
Francis P. serves as an IT Manager at TD Insurance, a position he has held since 2018. In this role, he oversees IT operations, ensuring the effective management of technology resources and support for organizational objectives. His experience in IT management contributes to the strategic direction of IT initiatives within the company.
Previous Experience at TD Insurance
Francis P. has a significant history with TD Insurance, where he worked in various IT roles. He began as an IT Technician from 2011 to 2015, followed by positions as IT Build Analyst from 2015 to 2016, IT Build Analyst II for three months in 2016, and IT Build Manager from 2016 to 2018. His diverse roles reflect a progression in responsibilities and expertise within the organization.
Technical Support Background
Prior to his current role, Francis P. worked in technical support positions. He was a Technical Support Representative at Videotron from 2002 to 2003 and later served as a Customer Service Representative at iWeb from 2003 to 2005. His early career in technical support laid a foundation for his subsequent roles in IT management.
Educational Background
Francis P. studied at CEGEP Rosemont, where he achieved a diploma in Accounting from 1999 to 2001. He later attended Emica, completing a program in IT Technical Support from 2001 to 2002. His educational qualifications provide a blend of technical and financial knowledge that supports his career in IT.
Career Progression at iWeb
At iWeb, Francis P. held multiple positions, starting as a Technician from 2005 to 2006, then advancing to Senior Technician from 2006 to 2008. His experience at iWeb contributed to his technical skills and customer service abilities, which he later applied in his roles at TD Insurance.