Heather Ardiel
About Heather Ardiel
Heather Ardiel serves as the Associate Vice President of Customer Experience at TD Insurance, where she leads complex initiatives across North America. She has a background in Business Administration and Computer Science from the University of Windsor and extensive experience in various roles at TD Bank Group.
Work at TD Insurance
Heather Ardiel has served as Associate Vice President of Customer Experience at TD Insurance since 2018. In this role, she leads large and complex initiatives across North America, ensuring that projects are completed on time and within budget. Her responsibilities include enhancing customer interactions and improving service delivery within the organization.
Experience at TD Bank Group
Heather Ardiel's career at TD Bank Group began in 2001 when she participated in a two-year rotational program at TD Canada Trust. During her eight years as a TDCT Management Associate, she gained experience in various business units, including Credit Administration Services Support, Retail Operations & Risk Solutions, Personal Lending Product Group, and National Recruitment Team. She later served as Senior Manager of Business Strategy & Planning from 2009 to 2018.
Education and Expertise
Heather Ardiel studied at the University of Windsor, where she earned a Bachelor of Commerce degree in Business Administration and Computer Science from 2000 to 2004. Her educational background provides her with a solid foundation in both business principles and technical skills, which she applies in her leadership roles.
Leadership and Coaching
As a people leader, Heather Ardiel focuses on coaching and developing top talent within her teams. She is known for her ability to effectively communicate and influence at all organizational levels, which enhances collaboration and drives performance across her initiatives.