Heather Mac Donald
About Heather Mac Donald
Heather Mac Donald is a Senior Governance and Control Analyst at TD Insurance, where she has worked since 2019. She has a background in Kinesiology and Fitness Management, holding degrees from York University and George Brown College.
Work at TD Insurance
Heather Mac Donald has been employed at TD Insurance as a Senior Governance and Control Analyst since 2019. In this role, she is responsible for overseeing governance and control processes within the organization. Prior to this position, she worked at TD in various capacities, including as a Casualty Claims Analyst from 2012 to 2019 and as an Accident Benefit Analyst from 2010 to 2012. Her extensive experience at TD Insurance spans over nine years, contributing to her expertise in claims analysis and governance.
Education and Expertise
Heather Mac Donald holds an Honours Bachelor of Arts in Kinesiology and Exercise Science from York University. She also studied at George Brown College, where she earned a Diploma of Education in Fitness and Lifestyle Management. This educational background provides her with a strong foundation in health sciences and management, which supports her analytical work in the insurance sector.
Background
Heather Mac Donald has a diverse professional background in the insurance industry, specifically at TD Insurance. Her career began as an Accident Benefit Analyst, where she worked for two years before transitioning to the role of Casualty Claims Analyst. Over the course of her career, she has developed a comprehensive understanding of claims processes and governance, which she applies in her current role as a Senior Governance and Control Analyst.
Professional Experience
Heather Mac Donald has accumulated significant professional experience in the insurance field. Her tenure at TD Insurance includes roles that focus on claims analysis and governance. She has worked in various capacities over a span of nine years, allowing her to gain insights into different aspects of insurance operations and regulatory compliance.