Ijeoma Chikezie, Ba, MBA
About Ijeoma Chikezie, Ba, MBA
Ijeoma Chikezie is an Insurance Analyst with a strong background in customer service and relationship management. She holds an MBA in Human Resource Management and has extensive experience in the banking sector, along with a commitment to community service and professional photography.
Work at TD Insurance
Ijeoma Chikezie has been employed at TD Insurance as an Insurance Analyst since 2019. In this role, she utilizes her extensive experience in relationship management and customer service to analyze insurance policies and provide tailored financial solutions. Her background in handling customer complaints effectively contributes to her success in this position.
Education and Expertise
Ijeoma Chikezie holds a Master of Business Administration (MBA) in Human Resource Management from the National Open University of Nigeria, which she completed from 2011 to 2014. She also earned a Bachelor of Arts (BA) in Linguistics and Communication Studies from Abia State University. Additionally, she has pursued certifications from the Service Quality Institute, achieving Certified Customer Service Associate and Certified Customer Service Professional since 2015. Her education is complemented by specialized training in Food Safety Management from Food Processing Skills Canada.
Background
Ijeoma Chikezie has a diverse professional background, having worked at Zenith Bank Plc for 12 years in various roles, including Customer Service Officer and Banking Officer. Her experience in the banking sector has equipped her with skills in relationship management and customer service, which have been instrumental in increasing profitability for her business unit.
Achievements
Ijeoma Chikezie has made significant contributions through her volunteer work with Inner City Mission, where she participates in back-to-school campaigns aimed at providing quality education for indigent students. Her professional pursuits also include engaging in photography, capturing images across multiple regions, including Nigeria, North Africa, South Africa, East Africa, and the Middle East.