Isaac Illankeswaran
About Isaac Illankeswaran
Isaac Illankeswaran serves as the Manager of Training & Coaching Program Delivery at TD Insurance, where he has worked since 2020. He oversees the Coaching & Learning Confidence Centre and leads a team of over 60 coaches, focusing on the national delivery of TD Protection Plan programs.
Work at TD Insurance
Isaac Illankeswaran has been serving as the Manager of Training & Coaching Program Delivery at TD Insurance since 2020. In this role, he oversees the Coaching & Learning Confidence Centre (CLCC), which focuses on enhancing coaching skills and capabilities within the organization. He leads a team of over 60 coaches who provide national coaching support through dedicated phone sessions. His responsibilities include the national delivery of TD Protection Plan programs and initiatives across various sectors, including Retail Branch Banking and Business Banking.
Previous Roles at TD Insurance
Prior to his current position, Isaac Illankeswaran worked as a Relationship Manager for Credit Protection Acquisition at TD Insurance from 2018 to 2020. He also held various branch banking positions at TD from 2008 to 2018, accumulating a decade of experience in the Greater Toronto Region, Western Ontario Region, and Atlantic Canada Region. These roles contributed to his extensive knowledge of banking operations and customer relationship management.
Education and Expertise
Isaac Illankeswaran holds a Bachelor of Arts with Honours in Political Science from the University of Toronto, where he studied from 2007 to 2012. He furthered his education at the University of Waterloo, earning a Master of Arts in Political Science in 2013. His academic background provides him with a strong foundation in analytical thinking and communication skills, which are essential in his current managerial role.
Coaching and Leadership
In his capacity as Manager of Training & Coaching Program Delivery, Isaac Illankeswaran is responsible for leading a significant team of coaches. He emphasizes the importance of coaching in professional development and aims to enhance the coaching capabilities within TD Insurance. His leadership in the Coaching & Learning Confidence Centre is pivotal in ensuring that coaching support is effectively delivered across the organization.