Jasmine Grimes
About Jasmine Grimes
Jasmine Grimes is a Senior Business Process Analyst with a background in coaching and onboarding new hires. She has experience in market research, insurance analysis, and consumer services, having worked in various roles across Canada.
Work at TD Insurance
Jasmine Grimes served as an Insurance Analyst at TD Insurance from 2014 to 2016. In this role, she focused on analyzing insurance processes and providing insights to improve operational efficiency. Her experience at TD Insurance contributed to her understanding of the insurance sector and enhanced her analytical skills.
Education and Expertise
Jasmine Grimes holds a Bachelor of Arts degree from the University of New Brunswick, where she studied English and History from 2007 to 2011. This educational background has equipped her with strong communication and analytical skills, which she applies in her current role as a Senior Business Process Analyst.
Background
Jasmine Grimes completed her high school education at Saint John High School from 2003 to 2007. Following her graduation, she began her career in market research, working as a Market Research Interviewer at Blue Ocean Contact Centers in Halifax, Nova Scotia, from 2006 to 2012. She later transitioned to customer service roles, including a position at Bell Aliant as a Consumer Service Representative from 2012 to 2013.
Achievements in Coaching and Onboarding
In her previous roles, Jasmine Grimes was responsible for building skills and capabilities among new hires. She provided coaching and support to help them become successful advisors. Additionally, she served as a subject matter expert, creating content related to onboarding processes, which facilitated smoother transitions for new employees.