Jason Keddy
About Jason Keddy
Jason Keddy is a Customer Support Professional with extensive experience in the hospitality and technical support sectors. He has worked for various companies, including TD Insurance, Concentrix, and The Prince George Hotel, and holds a degree in Hospitality & Tourism Management from Kingstec NSCC Community College.
Current Role at TD Insurance
Jason Keddy has been employed at TD Insurance as a Customer Support Professional since 2018. He works in Halifax, Nova Scotia, Canada, where he provides support to customers, addressing inquiries and resolving issues related to insurance services. His role involves direct interaction with clients, ensuring that their needs are met efficiently.
Previous Experience in Customer Support
Before joining TD Insurance, Jason Keddy gained extensive experience in customer support roles. He worked at Concentrix as a Product Support Specialist from 2017 to 2018, where he focused on assisting customers with product-related inquiries. Additionally, he served as a Business Wireless Technical Support Specialist at HGS - Hinduja Global Solutions for five months in 2015.
Hospitality Background
Jason Keddy has a solid background in the hospitality industry. He worked at The Prince George Hotel in catering from 2015 to 2018. Prior to that, he held various positions, including Night Audit and Houseman at Holiday Inn Hotel & Suites from 2014 to 2015, and as a Houseman at Delta Hotels and Resorts® in 2010. His experience in hospitality has contributed to his customer service skills.
Education and Training
Jason Keddy studied at Kingstec NSCC Community College, where he focused on Tourism and Travel Services Management. He completed his studies in Hospitality & Tourism Management from 2011 to 2013. This educational background provided him with foundational knowledge relevant to his roles in both customer support and hospitality.
Work History Overview
Jason Keddy's work history includes various roles in customer support and hospitality. He began his career at HGS Canada Inc. as a Technical Relations Support Agent in 2013. He also worked at Holiday Inn Hotel & Suites and Delta Hotels and Resorts®, gaining valuable experience in the hospitality sector. His diverse background has equipped him with a range of skills applicable to his current position.