Jean Luc Forgues
About Jean Luc Forgues
Jean Luc Forgues serves as the Senior Manager of the Affinity Market Group at TD Insurance, a position he has held since 2020. With extensive experience at TD Insurance in various managerial roles, he has a strong background in continuous improvement and team development.
Work at TD Insurance
Jean Luc Forgues has held multiple positions at TD Insurance, currently serving as Senior Manager of the Affinity Market Group since 2020. His previous roles include Senior Manager of Quebec Client Services Centers from 2018 to 2020 and Senior Manager of Continuous Improvement with a Six Sigma Black Belt from 2017 to 2018. Forgues has a long history with TD, starting as a Phone Specialist from 1994 to 1999, and has progressed through various managerial roles over the years.
Education and Expertise
Jean Luc Forgues studied at Université du Québec à Montréal, where he earned a Bachelor of Business Administration (BBA) with a focus on Finance and Accounting from 1989 to 1992. His expertise includes Lean Six Sigma methodologies, which he applied in various roles to improve processes and enhance team performance. He has conducted comprehensive Lean Six Sigma reviews and implemented communication strategies within his teams.
Background
Before joining TD Insurance, Jean Luc Forgues worked as a Financial Analyst at Teleglobe from 1993 to 1994. His career at TD began in 1994, and he has held various positions, including Team Manager, Group Manager, and Manager of Planning & Validation in Technology Solutions. His extensive experience spans over two decades in the financial services sector, focusing on continuous improvement and team management.
Achievements
During his tenure at TD Insurance, Jean Luc Forgues established a strong talent development plan that led to increased colleague engagement. He also eliminated top employee irritants, significantly enhancing team performance and efficiency. His work included coordinating and supporting Relationship Manager teams with a focus on finance and budget management, as well as communication strategies for affinity groups.