Jennifer Long
About Jennifer Long
Jennifer Long is a Compliance Officer at TD Insurance with over a decade of experience in customer service. She has held various roles in notable companies, including American Eagle Outfitters and Aritzia, and possesses expertise in multiple software programs.
Current Role at TD Insurance
Jennifer Long serves as a Compliance Officer at TD Insurance, a position she has held since 2021. In this role, she is responsible for ensuring that the company adheres to regulatory standards and internal policies. Her experience in compliance is complemented by her previous roles at TD Insurance, including Insurance Advisor and National Chat Advisor, which provided her with a comprehensive understanding of the insurance industry.
Previous Experience at American Eagle Outfitters Inc.
Jennifer Long worked at American Eagle Outfitters Inc. in various capacities from 2013 to 2016. She started as a Stock Lead and later transitioned to Manager in Training and Sales Lead. Her tenure at the company spanned over three years, during which she gained valuable experience in retail management and customer service.
Background in Customer Service
With over a decade of experience in customer service roles, Jennifer Long emphasizes the importance of distinguishing between great customer service and exceptional customer experience. Her background includes positions at Aritzia as a Seasonal Merchandiser and at Riviera Parque Banquet and Conference Centre as a Waitress, where she developed her skills in customer interaction and service delivery.
Technical Expertise
Jennifer Long possesses expertise in various software programs essential for her roles. She is proficient in Taleo, PeopleSoft, Casper, Guidewire, Verint, and Cisco Finesse. This technical knowledge supports her work in compliance and customer service, enabling her to navigate complex systems effectively.
Career Development and Future Opportunities
Jennifer Long is actively seeking new opportunities to expand her work experiences. She aims to apply her current skills and business knowledge to new roles, demonstrating her commitment to professional growth and adaptability in various work environments.