Jennifer Urquhart Theriault
About Jennifer Urquhart Theriault
Jennifer Urquhart Theriault is an experienced Insurance Analyst currently working at TD Insurance since 2013. She has a diverse background in customer service and finance, having held positions at Scotiabank, Bell Aliant, and Wyndham Worldwide.
Work at TD Insurance
Jennifer Urquhart Theriault has been employed at TD Insurance as an Insurance Analyst since 2013. In this role, she applies her extensive knowledge of the insurance industry to analyze policies and provide insights that support the company's operational goals. Her tenure at TD Insurance spans over 11 years, during which she has contributed to various projects and initiatives aimed at improving customer experience and operational efficiency.
Previous Experience in Customer Service
Prior to her current position, Jennifer held several customer service roles. She worked at Wyndham Worldwide as a Customer Service Representative from 2002 to 2010 for eight years. Following that, she served at Bell Aliant in a similar capacity from 2011 to 2013 for two years. Earlier in her career, she was a Customer Advisor at Scotiabank from 1996 to 2002 for six years, where she gained valuable experience in client relations and service delivery.
Education and Expertise
Jennifer Urquhart Theriault has a solid educational background in business and finance. She studied at the University of New Brunswick, earning a degree in Business Administration and Management from 1991 to 1994. Additionally, she completed the Accounting Clerk program at NBCCSJ in 1995. Jennifer also pursued further education at the Canadian Securities Institute, achieving the Investment Funds in Canada designation in 1998 and the Canadian Securities Course in 2000.
Background
Jennifer has a diverse professional background, with experience in both the financial services and customer service sectors. She began her career in customer service roles, which laid the foundation for her analytical skills in her current position. Her work experience spans multiple provinces in Canada, including Calgary, Alberta, and Saint John, New Brunswick, reflecting her adaptability and commitment to service excellence.