Jessica Jobe
About Jessica Jobe
Jessica Jobe is a Resource Officer at TD Insurance in Halifax, Nova Scotia, with a strong background in customer service and office administration. She has over a decade of experience in various roles, including serving as a National Digital Chat Advisor and Insurance Advisor.
Work at TD Insurance
Jessica Jobe has been employed at TD Insurance since 2018. She initially served as an Insurance Advisor for one year before transitioning to her current roles. Since 2019, she has worked as a National Digital Chat Advisor, providing support and assistance through digital communication channels. In 2021, she took on the position of Resource Officer, where she utilizes her skills in office administration and customer service. Her experience at TD Insurance reflects her adaptability and commitment to the organization.
Education and Expertise
Jessica Jobe studied at Eastern College Halifax, where she earned a Diploma in Travel and Tourism from 2013 to 2014. This educational background complements her professional experience, particularly in customer service roles. She demonstrates expertise in communication, which is essential for her positions at TD Insurance, especially in digital chat advising. Her education and skills contribute to her effectiveness in engaging with clients and addressing their needs.
Background
Jessica Jobe has a diverse work history that spans over a decade in the customer service industry. Before joining TD Insurance, she worked at Pizza Delight as a Server from 2011 to 2016, gaining valuable experience in the food and beverage sector. Additionally, she was a Sales Associate at Laura Secord from 2008 to 2010. This varied background has equipped her with a strong foundation in front-line customer service, enhancing her ability to interact effectively with clients.
Achievements
Jessica Jobe has accumulated over ten years of experience in the front-line customer service industry. Her roles at TD Insurance, including National Digital Chat Advisor and Resource Officer, highlight her growth and adaptability within the organization. She has developed a strong background in office administration, which supports her current responsibilities. Her ability to communicate effectively has been a key factor in her success in customer service and digital chat advising.