Karine Dirani
About Karine Dirani
Karine Dirani serves as the Group Manager for the Affinity Group at TD Insurance Contact Center, a position she has held since 2019. She has extensive experience with TD, having worked in various managerial roles since 2009, and holds a Bachelor of Arts in Business Administration and Management from York University.
Current Role at TD Insurance
Karine Dirani serves as the Group Manager for the Affinity Group at the TD Insurance Contact Center. She has held this position since 2019, contributing to the management and strategic direction of the affinity insurance programs. Her role involves overseeing operations, ensuring customer satisfaction, and enhancing service delivery within the contact center.
Previous Experience at TD
Karine Dirani has extensive experience at TD, having worked in various managerial roles. She was a Branch Manager from 2016 to 2018 at Bloor and Jackson, and earlier at Burnhamthorpe and Martin Grove for 10 months in 2016. Additionally, she held the position of Manager Customer Service for one year in 2011-2012 and Manager Financial Services from 2013 to 2016 at Square One Mall, Mississauga. Her career at TD began as a Financial Services Representative from 2009 to 2011.
Education and Qualifications
Karine Dirani earned her Bachelor of Arts (BA) degree in Business Administration and Management from York University. This educational background has provided her with a solid foundation in business principles, which she has applied throughout her career at TD.
Career Progression at TD
Karine Dirani's career at TD reflects a steady progression through various roles. She transitioned from a Financial Services Representative to a Financial Advisor from 2012 to 2013, and then to managerial positions, including Manager Contact Center for Colleague Capability Programs from 2018 to 2019. Her diverse roles demonstrate her adaptability and expertise in the financial services sector.