Kavita Tickoo Bhan
About Kavita Tickoo Bhan
Kavita Tickoo Bhan is an experienced analyst currently working at TD Insurance in Toronto, Ontario, Canada. She has held various roles in customer service and project management, primarily at Redington India Ltd, and has a strong educational background with a Bachelor's degree in Applied Science and a Master's degree in Business Administration.
Current Role at TD Insurance
Kavita Tickoo Bhan has been working as an Analyst at TD Insurance since 2019. In this role, she is responsible for analyzing data and providing insights to support decision-making processes within the organization. Her experience in the insurance sector allows her to contribute effectively to various projects and initiatives aimed at improving customer service and operational efficiency.
Previous Experience at Zedd Customer Solutions
Before joining TD Insurance, Kavita worked at Zedd Customer Solutions LP Inc. as a Customer Service Representative from 2016 to 2018. During her two years in this position, she developed skills in customer interaction and problem resolution, enhancing her ability to address client needs effectively.
Career at Redington India Ltd
Kavita has extensive experience at Redington India Ltd, where she held multiple roles over several years. She served as a Lead Project Coordinator from 2008 to 2011, a Project Manager from 2013 to 2015, and an Assistant Manager from 2011 to 2014. Additionally, she worked as a Customer Service Representative and Service Call Coordinator from 2004 to 2008. This diverse experience contributed to her project management and customer service skills.
Educational Background
Kavita holds a Bachelor of Applied Science in Physics from Govt. Gandhi Memorial Science College, Jammu, which she completed from 1994 to 1997. She also earned a Master of Business Administration in Human Resources Management from Chatrapati Sahuji Maharaj Kanpur University, Kanpur, between 1999 and 2001. Her educational background provides a strong foundation for her analytical and management roles.
Experience at CIBC
In 2019, Kavita briefly worked as a Financial Services Professional at CIBC for two months. This role allowed her to gain insights into the financial services industry and further develop her skills in customer service and financial analysis.