Kelsey Avery
About Kelsey Avery
Kelsey Avery is an Operations Officer at TD Insurance, where she has worked since 2018. She previously served as a Supervisor at Starbucks for five years and holds an Office Assistant certification from Grant MacEwan University.
Work at TD Insurance
Kelsey Avery has been employed at TD Insurance since 2017, initially serving as an Administrator before transitioning to the role of Operations Officer in 2018. In these positions, Kelsey has contributed to various operational improvements and initiatives. Notably, Kelsey participated in a company-wide initiative aimed at enhancing the customer service experience. Additionally, Kelsey played a key role in the implementation of a new digital tool that improved workflow management, demonstrating a commitment to operational efficiency.
Previous Experience at Starbucks
Before joining TD Insurance, Kelsey Avery worked at Starbucks as a Supervisor from 2010 to 2015 in Edmonton, Alberta. During this five-year tenure, Kelsey developed skills in team leadership and customer service, which laid the foundation for future roles in operations management. The experience gained at Starbucks contributed to Kelsey’s ability to manage teams and enhance customer experiences in subsequent positions.
Education and Expertise
Kelsey Avery studied at Grant MacEwan University, where she completed a program in Administrative studies, achieving an Office Assistant certification from 2012 to 2013. This educational background provided Kelsey with essential administrative skills and knowledge, which have been applied throughout her career in various operational roles.
Background
Kelsey Avery is based in the Edmonton, Canada Area. With a career spanning over a decade, Kelsey has developed expertise in operations management and customer service. The combination of educational qualifications and practical experience has equipped Kelsey to effectively contribute to organizational goals and improve operational processes.
Achievements in Operational Efficiency
At TD Insurance, Kelsey Avery has been instrumental in streamlining operational processes, which has led to improved efficiency within the organization. Kelsey’s contributions include the successful implementation of digital tools and participation in initiatives focused on enhancing customer service, showcasing a dedication to operational excellence.