Kirstie Hembruff MBA, Cip, Crm
About Kirstie Hembruff MBA, Cip, Crm
Kirstie Hembruff is the National Technical Manager for Claims at TD Insurance, where she has worked since 2021. She has extensive experience in the insurance industry, having held various managerial roles and earned multiple professional designations, including an MBA and CIP.
Current Role at TD Insurance
Kirstie Hembruff serves as the National Technical Manager for Claims at TD Insurance. She has held this position since 2021 and is based in Toronto, Ontario, Canada. In this role, she is responsible for overseeing technical aspects of claims management, ensuring compliance with industry standards, and implementing best practices within the organization.
Previous Experience in Claims Management
Prior to her current role, Kirstie Hembruff worked at MGB Claims Consultants Inc. as the National TPA Manager from 2019 to 2021. Before that, she spent five years at Crawford & Company (Canada) Inc. as the National TPA Manager for London Market Services from 2014 to 2019. Her career began at Global Catastrophe Services Inc. as a Claims Adjuster from 2013 to 2014.
Education and Professional Development
Kirstie Hembruff holds an MBA from the Australian Institute of Business, which she completed between 2018 and 2020. She also studied at the University of Toronto, earning a CRM designation in Canadian Risk Management in 2015. Additionally, she completed her CIP designation at the Insurance Institute of Canada from 2015 to 2017. Currently, she is pursuing the FCIP designation at the Insurance Institute of Canada, which she began in 2021.
Academic Background
Kirstie Hembruff obtained her Bachelor of Arts in Psychology from York University, where she studied from 2008 to 2012. Her educational background provides a foundation for her understanding of human behavior, which can be beneficial in her roles within the insurance and claims management sectors.