Kristen Mc Cormick
About Kristen Mc Cormick
Kristen McCormick serves as the Senior Manager of Customer Experience at TD Insurance, a position she has held since 2014. She has over a decade of experience with the company and previously worked as a Consultant in National Claims Services from 2006 to 2014.
Work at TD Insurance
Kristen Mc Cormick has been employed at TD Insurance since 2006. She currently holds the position of Senior Manager, Customer Experience, a role she has occupied since 2014. In this capacity, she focuses on enhancing customer interactions and improving service delivery. Prior to her current role, she worked as a Consultant in the National Claims Services department from 2006 to 2014, where she contributed to claims management and customer support.
Education and Expertise
Kristen Mc Cormick studied at York University from 1999 to 2003, where she earned a Specialized Honours Bachelor of Arts degree in Political Science and French Language. This educational background provides her with a strong foundation in analytical thinking and communication skills, which are essential in her current role in customer experience management.
Background
Kristen Mc Cormick has over a decade of experience in the insurance industry, specifically at TD Insurance. Her career began in 2006, and she has progressed through various roles, gaining expertise in customer service and claims management. Her long tenure at the company reflects her commitment to the organization and its customers.
Achievements
During her time at TD Insurance, Kristen Mc Cormick has played a key role in improving customer experience initiatives. Her work as Senior Manager has involved leading projects that enhance customer satisfaction and streamline service processes. Her previous role as a Consultant in National Claims Services also contributed to her understanding of customer needs and service delivery.