Kristy Chan
About Kristy Chan
Kristy Chan is an Operations Manager at TD Insurance, having held the position since 2021. She has extensive experience in various roles at TD, including Assistant Operations Manager and Team Manager in different departments.
Current Role at TD Insurance
Kristy Chan serves as the Operations Manager at TD Insurance, a position she has held since 2021. In this role, she oversees operational processes and ensures efficient service delivery within the organization. Her responsibilities include managing teams, optimizing workflows, and implementing strategies to enhance customer experience.
Previous Experience at TD
Before her current role, Kristy Chan accumulated extensive experience at TD in various capacities. She worked as an Assistant Operations Manager in Markham-Money In Advice from 2018 to 2021. Prior to that, she served as a Team Manager in the Phone Channel for Personal Credit Card from 2013 to 2016, and later for Mutual Fund Compliance & Web Funds Processing from 2016 to 2018. Her career at TD began as a Mutual Fund Representative from 2011 to 2013.
Education at University of Toronto Mississauga
Kristy Chan studied at the University of Toronto Mississauga from 2003 to 2006, where she earned a degree in Social Sciences. This educational background provided her with foundational knowledge that supports her career in operations management within the financial services sector.
Career Progression in Operations Management
Kristy Chan's career in operations management has shown a steady progression through various roles at TD. She has developed her skills in team management and operational efficiency over the years, transitioning from a Mutual Fund Representative to a Team Manager, and ultimately to her current position as Operations Manager at TD Insurance.