Laura Potts, Wrt, Fsrt
About Laura Potts, Wrt, Fsrt
Laura Potts is a Senior Residential Field Adjuster with extensive experience in the insurance claims industry, currently working at TD Insurance since 2019. She has held various positions at notable companies and has developed strong skills in report writing, investigation, and customer relations.
Current Role as Senior Residential Field Adjuster
Laura Potts currently holds the position of Senior Residential Field Adjuster at TD Insurance, a role she has occupied since 2019. Based in the Kitchener, Canada Area, she utilizes her extensive experience in claims adjusting to manage residential claims effectively. Her responsibilities include conducting thorough investigations, negotiating settlements, and ensuring that all claims are processed in a timely manner. Laura's role requires a keen understanding of the insurance industry and the ability to communicate effectively with various stakeholders.
Previous Experience in Claims Adjusting
Laura Potts has a solid background in claims adjusting, having worked in various capacities across multiple organizations. Prior to her current role, she served as a Residential Field Adjuster at TD Insurance from 2013 to 2015, and as a Property Field Adjuster at Aviva Canada from 2015 to 2019. Her earlier experience includes positions at Crawford & Company and Cunningham Lindsey, where she honed her skills in claims management and customer relations. This diverse experience has contributed to her expertise in the field.
Education and Professional Development
Laura Potts studied at Conestoga College from 2006 to 2008, where she gained foundational knowledge relevant to her career in insurance and claims adjusting. Her education has complemented her practical experience in the field, enabling her to develop strong skills in report writing, investigation, and negotiation. Laura's commitment to professional development is evident in her leadership role as President of the KW OIAA organization, where she has contributed to the advancement of the industry.
Skills and Expertise in Claims Adjusting
Laura Potts possesses a range of skills essential for success in the claims adjusting field. She has developed expertise in writing concise and thorough reports for various stakeholders, including claims examiners, lawyers, contractors, and city counsel. Her strong skills in interviewing, investigation, mitigation, negotiation, and customer relations have been honed through her diverse experiences in the industry. These competencies enable her to navigate complex claims effectively and provide valuable support to clients.