Leanne Brain
About Leanne Brain
Leanne Brain is a Manager of Claims Transformation at TD Insurance, where she has worked since 2016. She has a strong background in business process improvement and holds a Fellowship Chartered Insurance Professional designation.
Work at TD Insurance
Leanne Brain has been with TD Insurance since 2007, holding various positions that demonstrate her expertise in claims management and process improvement. She currently serves as the Manager of Claims Transformation, a role she has held since 2018. In this capacity, she focuses on modernizing and enhancing claims processes. Prior to this, she worked as a Business Initiative Consultant from 2016 to 2022 and as a Business Process Officer from 2014 to 2016. Her earlier roles include Team Leader for both Casualty Claims and Accident Benefits Claims, where she contributed to operational efficiencies.
Education and Expertise
Leanne Brain studied Sociology at York University, earning a Bachelor of Arts degree from 1996 to 1999. She furthered her education at the Insurance Institute of Canada, where she achieved the Fellowship Chartered Insurance Professional designation. Her educational background complements her professional expertise in claims transformation and business process improvement, which she has applied throughout her career at TD Insurance.
Background
Leanne Brain has a significant tenure in the insurance industry, primarily with TD Insurance. Her career spans over 15 years, during which she has held multiple leadership roles. She has developed a robust background in claims management, focusing on operational efficiencies and process improvements. Her experience includes leading teams and driving initiatives that enhance the overall claims experience for clients.
Achievements
Throughout her career at TD Insurance, Leanne Brain has made substantial contributions to claims transformation initiatives. Her strong skills in collaborative problem solving have been instrumental in achieving successful project outcomes. Leanne's focus on modernizing claims processes has positioned her as a key player in enhancing operational efficiencies within the organization.