Lester Rosales
About Lester Rosales
Lester Rosales is an Accident Benefits Analyst at TD Insurance, where he has worked for 17 years. He has a background in health sciences and possesses strong customer service skills, having transitioned from a hospital setting to the insurance industry.
Work at TD Insurance
Lester Rosales has been employed at TD Insurance since 2007, serving as an Accident Benefits Analyst. Over the course of 17 years, he has developed a comprehensive understanding of accident benefits within the insurance sector. His role involves analyzing claims and ensuring that clients receive the appropriate benefits in accordance with policy guidelines. Lester's long tenure at TD Insurance reflects his commitment to the organization and the industry.
Education and Expertise
Lester Rosales graduated from Humber College, where he completed the Physiotherapy/Occupational Therapy Assistant Program, earning a diploma from 2000 to 2002. His educational background in health sciences provided a foundation for his subsequent career in the insurance industry. This knowledge enhances his analytical skills and understanding of accident benefits, contributing to his effectiveness as an Accident Benefits Analyst.
Background
Before transitioning to the insurance industry, Lester Rosales worked in a hospital setting for approximately five years. This experience in healthcare equipped him with valuable insights into patient care and the complexities of medical claims. His background in health sciences and hands-on experience in a clinical environment inform his approach to analyzing accident benefits claims.
Customer Service Skills
Lester Rosales possesses strong customer service and interpersonal skills, which are essential in his role as an Accident Benefits Analyst. His ability to communicate effectively with clients and colleagues contributes to a positive experience for those navigating the claims process. Lester's self-motivation and capacity to work both independently and as part of a team further enhance his effectiveness in delivering quality service.
Professional Attributes
Lester Rosales is recognized as a detail-oriented professional with a focus on accuracy and thoroughness in his work. His commitment to precision ensures that claims are processed correctly and efficiently. This attention to detail is vital in the insurance industry, where the accuracy of information can significantly impact client outcomes.