Liana Marianelli
About Liana Marianelli
Liana Marianelli is a Technical Manager specializing in Complex Claims at TD Insurance, where she has worked since 2018. She has extensive experience in various roles within the company, including claims transformation and accident benefits management, and holds a Bachelor of Physical Education from Brock University.
Current Role at TD Insurance
Liana Marianelli currently serves as the Technical Manager for Complex Claims at TD Insurance. She has held this position since 2018, contributing to the management and oversight of complex claims processes. Her role involves ensuring compliance with legislative requirements and enhancing operational efficiency within the claims department.
Previous Positions at TD Insurance
Liana has extensive experience at TD Insurance, having worked in various roles since 1995. She held positions such as Manager of Claims Transformation, Technical Manager for Ontario Accident Benefits, and Major Claims Consultant. Her career at TD Insurance spans over two decades, during which she has developed a deep understanding of claims management and operations.
Education and Professional Development
Liana Marianelli studied at Brock University, where she earned a Bachelor of Physical Education (B.PhE.) from 1988 to 1992. Additionally, she obtained a Culinary Arts Certificate from George Brown College. Her educational background supports her professional expertise in claims management and operational processes.
Contributions to Claims Operations
Liana played a significant role in enhancing claims operations at TD Insurance. She was involved in the timely interpretation and communication of legislative requirements and jurisprudence. Additionally, she planned and facilitated national training sessions for claims operations, contributing to the strategic direction of the department.
Initiatives in Claims Management
Throughout her career at TD Insurance, Liana has initiated various approaches to improve claims operations. She focused on Total Cost Management and Operational Risk Management, designing and implementing internal processes aimed at controlling indemnity and expense leakage. Her initiatives have contributed to the overall efficiency of the claims department.