Lina I.
About Lina I.
Lina I. is a Claims Advisor II at TD Insurance, where she has worked since 2020. She has a diverse background in claims and customer service, having held positions at various companies including Burns & Wilcox Canada and Canadian Premier Life Insurance Company.
Work at TD Insurance
Lina I. has been employed at TD Insurance as a Claims Advisor II since 2020. In this role, she is responsible for managing claims processes and providing support to clients. Her experience in the insurance sector enables her to effectively address client needs and facilitate resolution of claims.
Previous Experience in Claims Management
Before joining TD Insurance, Lina I. worked as a Claims Assistant at Burns & Wilcox Canada from 2018 to 2019. In this position, she gained valuable experience in claims processing and customer service. Following that, she served as a Claims Representative at Canadian Premier Life Insurance Company from 2019 to 2020, further enhancing her expertise in the insurance field.
Customer Service Background
Lina I. has a strong background in customer service, having worked at Shoppers Drug Mart as a Customer Service Associate from 2011 to 2015. She also held a position at the Hockey Hall of Fame as Guest Services from 2015 to 2017. These roles contributed to her skills in client interaction and service delivery.
Education and Expertise
Lina I. earned a Bachelor of Arts (B.A.) in Criminology from the University of Toronto, completing her studies from 2010 to 2014. This educational background provides her with a foundational understanding of legal and ethical issues, which is beneficial in her claims advisory role.
Diverse Work Experience
In addition to her roles in insurance and customer service, Lina I. worked as a Temporary Office Assistant at Robert Half from 2014 to 2018. This position involved various administrative tasks across different companies, showcasing her adaptability and organizational skills.