Matt Jaques, Cip
About Matt Jaques, Cip
Matt Jaques is a Group Manager at TD Insurance, where he has worked since 2020, having previously held various positions within the company. He focuses on enhancing employee engagement, fostering a culture of inclusion, and delivering exceptional customer experiences.
Work at TD Insurance
Matt Jaques has been serving as Group Manager at TD Insurance since 2020. In this role, he leads initiatives aimed at enhancing employee engagement and creating a best-in-class employee experience. Prior to this position, he held various roles within the company, including Team Manager from 2017 to 2020, Resource Officer from 2016 to 2017, and Onboarding Manager in 2020. He began his career at TD Insurance as an Insurance Advisor from 2013 to 2016. Throughout his tenure, he has focused on aligning team performance with the strategic vision of the business.
Education and Expertise
Matt Jaques holds a Bachelor of Commerce (B.Com.) in Marketing from Saint Mary's University, which he completed from 2008 to 2013. He also earned a Bachelor of Science (B.Sc.) in Kinesiology and Exercise Science from Dalhousie University from 2008 to 2011. In 2020, he furthered his education by obtaining a Certificate in Business Analytics from Harvard Business School. His educational background supports his expertise in team management and employee engagement strategies.
Background
Matt Jaques has a diverse background in the insurance industry, specifically with TD Insurance, where he has worked in various capacities since 2013. His experience spans roles that involve direct customer interaction as well as management positions that emphasize team performance and employee development. His work has primarily taken place in the Halifax, Canada Area.
Achievements
In his current role as Group Manager, Matt Jaques plays a key role in fostering a culture of inclusion and collaboration within his team and across the enterprise. He encourages career development and goal achievement among team members, aiming to deliver legendary customer experiences by creating excitement and energy within the team. His leadership initiatives contribute to the overall employee experience at TD Insurance.