Melissa Parkes
About Melissa Parkes
Melissa Parkes is a Customer Service Advisor at TD Insurance in North York, Ontario, where she has worked since 2018. She studied Business Administration, Management and Operations at Durham College from 2001 to 2003.
Work at TD Insurance
Melissa Parkes has been employed at TD Insurance since 2018, serving as a Customer Service Advisor. In this role, she is responsible for addressing customer inquiries and providing support to ensure a positive customer experience. Her tenure at TD Insurance reflects her commitment to customer service and operational excellence within the organization.
Education and Expertise
Melissa Parkes studied at Durham College, where she completed a program in Business Administration, Management and Operations from 2001 to 2003. This educational background has equipped her with essential skills in management and operations, contributing to her effectiveness in her current role.
Background
Melissa Parkes has a long-standing career in customer service, having worked at TD Insurance since 2018. Prior to her current position, she has held the role of Team Manager at TD since 2005, accumulating a total of 19 years of experience in the company. Her extensive experience in the insurance sector has shaped her professional development.
Career Progression
Melissa Parkes has demonstrated career progression within TD Insurance. Starting as a Team Manager in 2005, she transitioned to the role of Customer Service Advisor in 2018. This shift highlights her adaptability and willingness to take on new challenges within the organization.