Michael J. Thompson
About Michael J. Thompson
Michael J. Thompson serves as the Vice President of Business Architecture, Innovation and Delivery at TD Insurance, where he focuses on empowering leadership to enhance customer relationships and develop talent. He has extensive experience in the financial sector, having held various leadership roles at TD and Bank of America over two decades.
Current Role at TD Insurance
Michael J. Thompson serves as the Vice President of Business Architecture, Innovation, and Delivery at TD Insurance. He has held this position since 2021, focusing on empowering leadership to enhance customer relationships and develop talent within the organization. His role involves overseeing business architecture initiatives and driving innovation to improve service delivery.
Previous Experience at TD
Prior to his current role, Thompson worked at TD in various capacities. He served as the District Vice President from 2011 to 2018, where he managed operations in the Toronto, Canada Area for seven years. He also held the position of Associate Vice President Strategy from 2019 to 2021, contributing to strategic initiatives and operational improvements during his two-year tenure.
Experience at Bank of America
Before joining TD, Thompson was employed at Bank of America - Canada Card as the Head of Loyalty Marketing from 2002 to 2011. In this role, he focused on developing and implementing loyalty programs that enhanced customer engagement and retention over a nine-year period.
Education and Qualifications
Thompson holds a Master of Business Administration (M.B.A.) from the University of Massachusetts Amherst, where he studied from 2012 to 2014. He also earned a Bachelor of Arts in Economics from Carleton University, completing his degree from 1998 to 2002. His educational background supports his expertise in business strategy and financial management.
Specializations and Skills
Michael J. Thompson specializes in contract price and terms negotiation, budgeting, and expense control. He has a proven track record in managing financial functions for a multinational Fortune 500 company. His expertise extends to B2B relationship management and change management, demonstrating his ability to lead and implement effective business strategies.