Mohamed Ghandour
About Mohamed Ghandour
Mohamed Ghandour is a Publishing Analyst I Digital Channels at TD Insurance, where he has worked since 2017. He has extensive experience in quality assurance and content management, having held various roles at TD and other companies over the past decade.
Current Role at TD Insurance
Mohamed Ghandour serves as a Publishing Analyst I Digital Channels at TD Insurance, a position he has held since 2017. In this role, he is responsible for managing the creation and modification of group pages on the TD Insurance website. He utilizes a web content management tool to enhance the efficiency of content delivery. Ghandour coordinates deployment activities with Quality Assurance and Support teams to ensure successful project delivery. His expertise in digital channels contributes to the overall effectiveness of the publishing team.
Previous Experience at TD
Before his current role, Ghandour worked at TD in various capacities. He was a Quality Assurance Analyst from 2013 to 2015 and later served as a Quality Assurance Team Lead from 2015 to 2017. During his time in these roles, he focused on ensuring the quality and reliability of software products. His experience at TD provided him with a solid foundation in quality assurance processes and team leadership.
Professional Background in Quality Assurance
Ghandour has a comprehensive background in quality assurance, having worked at several organizations prior to his tenure at TD. He was a Quality Assurance Analyst at Radialpoint from 2007 to 2010 and at TEKsystems from 2011 to 2012. His roles involved testing and validating software applications to ensure they met specified requirements. This experience has equipped him with the skills necessary for his current position in digital channels.
Educational Qualifications
Mohamed Ghandour holds a Bachelor of Science (B.Sc.) degree in Actuarial Mathematics and Statistics from Concordia University, where he studied from 2003 to 2006. He also completed a Diploma of Collegial Studies in Commerce at John Abbott College from 2001 to 2003. His educational background provides him with a strong analytical foundation, which is applicable in his roles in quality assurance and digital publishing.
Technical Support Experience
Earlier in his career, Ghandour worked as a Technical Support representative at Bell from 2001 to 2005. This role involved assisting customers with technical issues and providing solutions to enhance their experience. His experience in technical support has contributed to his problem-solving skills and understanding of customer needs in the technology sector.