Mohammed Réda Touzani
About Mohammed Réda Touzani
Mohammed Réda Touzani is a certified insurance agent currently working at TD Insurance in Dieppe, New Brunswick, Canada. He has extensive experience in customer service and a strong educational background, holding multiple degrees from Université Ibn Tofail.
Work at TD Insurance
Mohammed Réda Touzani has been employed at TD Insurance as an Agent d'assurance certifié since 2021. He works in Dieppe, Nouveau-Brunswick, Canada. In this role, he applies his extensive customer service experience and attention to detail to assist clients with their insurance needs. His position involves providing guidance on various insurance products and ensuring customer satisfaction.
Previous Experience in Insurance
Before joining TD Insurance, Mohammed Réda Touzani worked at AXA as an Assureur from 2015 to 2019. During his four years at AXA, he gained valuable insights into the insurance industry and developed skills in client relations and policy management. His experience at AXA laid a strong foundation for his current role in the insurance sector.
Customer Service Background
Mohammed Réda Touzani has a solid background in customer service, having worked at Nordia Inc. as a Conseiller service à la clientèle from 2019 to 2021. His role involved assisting customers with inquiries and resolving issues, which enhanced his communication skills. Additionally, he worked as a Télévendeur at Access Téléservices from 2008 to 2009 and as a Représentant technico-commercial at Educastream from 2009 to 2015, further solidifying his expertise in customer engagement.
Education and Expertise
Mohammed Réda Touzani studied at Université Ibn Tofail, where he earned a Licence de commerce in Commerce international from 2004 to 2009. He furthered his education by obtaining a Master's degree in gestion de projets industriels et plateformes offshoring from 2011 to 2013. His academic background supports his professional roles, particularly in project management and international business.
Language Proficiency and Adaptability
Mohammed Réda Touzani possesses proficiency in four languages: French, English, Spanish, and Arabic. This multilingual ability enhances his communication skills and allows him to adapt to diverse work environments. His keen eye for detail and adaptability contribute to his effectiveness in fast-paced, team-oriented settings, demonstrating his commitment to continuous learning and professional development.