Nicholas Kofi Deklu
About Nicholas Kofi Deklu
Nicholas Kofi Deklu is a Total Loss Adjuster at TD Insurance in Halifax, Nova Scotia, where he has worked since 2020. He has a background in customer service and insurance, with previous roles at TD Insurance and experience in research and sales.
Work at TD Insurance
Nicholas Kofi Deklu has been employed at TD Insurance since 2020 as a Total Loss Adjuster, operating from Halifax, Nova Scotia. In this role, he is responsible for assessing and managing total loss claims, ensuring efficient processing and resolution. Prior to this position, he held several roles within the company, including Auto Claims Adjuster from 2018 to 2020 and Insurance Advisor from 2016 to 2018. His tenure at TD Insurance has allowed him to develop a comprehensive understanding of the insurance industry and customer service.
Education and Expertise
Nicholas Deklu holds a Bachelor’s Degree in Geography and Resource Development from the University of Ghana, which he completed from 2007 to 2011. He furthered his education by obtaining a Master’s Degree in International Development Studies from Saint Mary's University, where he studied from 2012 to 2015. His educational background provides him with a solid foundation in research and analytical skills, which he applies in his professional roles.
Background
Before joining TD Insurance, Nicholas Deklu worked in various positions that contributed to his skill set. He served as a Research Associate at Saint Mary's University from 2012 to 2014, where he engaged in academic research. He also worked as a Customer Sales and Service Consultant at Eastlink from 2014 to 2015. These roles equipped him with customer service and sales experience, which he later applied in the insurance sector.
Achievements
Nicholas Deklu has demonstrated strong capabilities in data processing and keyboard skills, enhancing his efficiency in handling claims at TD Insurance. He advocates for healthy customer service practices and emphasizes the importance of customer satisfaction in his work. His experience spans business intelligence, marketing, transactions, and business research, showcasing his versatility across various sectors.