Nicola Robertson
About Nicola Robertson
Nicola Robertson is the Manager of Change Management at TD Insurance, where she has worked since 2018. With a background in consulting and change management across various industries, she holds an M.Sc. in Business Administration and is a member of professional associations in her field.
Work at TD Insurance
Nicola Robertson has been serving as the Manager of Change Management at TD Insurance since 2018. In this role, she focuses on managing change initiatives within the organization. Her responsibilities include overseeing change processes and ensuring effective implementation of change strategies. She has contributed to the development and execution of change management plans that align with the company's goals.
Previous Experience in Change Management
Before joining TD Insurance, Nicola Robertson held several positions in change management across various organizations. She worked at BMO Financial Group as the Change Management Lead for the Enterprise Digitization Program from 2016 to 2018. Prior to that, she was a Senior Consultant in Strategy & Transformation at IBM Canada from 2012 to 2014. Her experience also includes roles at Origin Energy and Sinapse Pty Ltd, where she focused on change management strategies.
Education and Expertise
Nicola Robertson holds a Master of Science in Business Administration from Concordia University, where she studied from 2003 to 2005. She also earned an Honours Bachelor of Arts in Psychology from the University of Ottawa, completing her studies from 1998 to 2003. In addition to her academic qualifications, she has certifications in Prosci and ADKAR methodologies, enhancing her expertise in change management.
Professional Affiliations
Nicola Robertson is an active member of the Canadian Association of Management Consultants (CMC - Canada) and the Association of Change Management Professionals (ACMP). Her involvement in these organizations reflects her commitment to the field of change management and her dedication to professional development.
Skills and Areas of Expertise
Nicola Robertson possesses a diverse skill set in change management, including stakeholder analysis, business process analysis, and organizational design. She has experience in impact analyses and benefits realization. Her work spans multiple industries, including banking, oil and gas, transportation, and pharmaceuticals, showcasing her ability to manage change in various contexts.