Patricia Costa
About Patricia Costa
Patricia Costa is a Claims Analyst at TD Insurance, where she has worked since 2015, following various roles within the company since 2003. She holds a Bachelor of Arts in Kinesiology and Psychology from York University and has extensive experience in claims handling and conflict resolution.
Work at TD Insurance
Patricia Costa has held multiple positions at TD Insurance since 2003. She began her career there as an Accident Benefit Analyst, serving for seven years until 2010. Following this role, she transitioned to a Mediation Analyst from 2012 to 2015, where she worked for three years. In 2011, she briefly worked in Alternative Dispute Resolution for one year. Since 2015, she has been employed as a Claims Analyst, accumulating nine years of experience in this role. Her extensive tenure at TD Insurance highlights her expertise in claims handling and conflict resolution.
Education and Expertise
Patricia Costa has a diverse educational background. She earned a Bachelor of Arts in Specialized Honours Kinesiology and Psychology from York University, completing her studies from 1994 to 1999. She furthered her education by obtaining a Diploma in Registered Holistic Nutrition from the Canadian School of Natural Nutrition between 1999 and 2001. Additionally, she studied Aromatherapy at Healing Fragrances School of Aromatherapy, achieving a certificate from 2001 to 2002. Patricia also holds a Certificate in Alternative Dispute Resolution from York University, which she completed from 2010 to 2011. Her education supports her extensive experience in the insurance industry.
Background
Before her extensive career at TD Insurance, Patricia Costa worked in various roles that contributed to her professional development. She was a Kinesiologist and Head Administrator at The AIM Clinic from 2001 to 2003. Prior to that, she served as an Office Administrator at Sure Control Systems Inc for one year in 1999. Patricia also worked as a Personal Trainer and Tae Kwon Do Instructor at GoodLife Fitness from 2000 to 2001. These positions provided her with a strong foundation in administration and coaching, enhancing her skills in negotiation and conflict resolution.
Achievements
Patricia Costa possesses strong negotiation skills essential for managing claims and disputes effectively. Her extensive experience in claims handling and conflict resolution is critical in the insurance industry. Additionally, her background in coaching may contribute to her ability to mentor and develop team members in the workplace. These skills and experiences position her as a valuable asset in her current role as a Claims Analyst at TD Insurance.