Patrick Deshane
About Patrick Deshane
Patrick Deshane is a Team Manager for Bodily Injury at TD Insurance in Calgary, Canada, where he has worked since 2018. He has extensive experience in the insurance industry, having held various roles including Claims Adjuster and Claims Representative, and has a strong background in customer service and business writing.
Work at TD Insurance
Patrick Deshane has been employed at TD Insurance since 2018, serving as the Team Manager for Bodily Injury. In this role, he oversees a team focused on managing bodily injury claims, ensuring effective resolution and customer satisfaction. His previous experience at TD Insurance includes working as a Claims Adjuster for Bodily Injury from 2016 to 2018. This extensive background in claims management has equipped him with valuable insights into the complexities of bodily injury cases.
Education and Expertise
Patrick Deshane holds a Risk & Insurance degree from the University of Calgary, which he completed in 2014. He also earned a Business Insurance Diploma from Mohawk College, studying from 2011 to 2013. Additionally, he achieved the Chartered Insurance Professional (CIP) designation from the Insurance Institute of Canada, completing his studies between 2012 and 2014. His educational background supports his expertise in the insurance sector.
Background
Patrick Deshane began his career in the insurance industry after completing his high school education at Blessed Trinity Catholic Secondary School. He worked at Economical Insurance in various roles, including Claims Representative and Casualty/BI Claims Inside and Field positions, from 2013 to 2016. Prior to his insurance career, he worked at The UPS Store as a Senior Sales Associate and Graphic Designer from 2007 to 2010.
Leadership and Management Experience
Patrick Deshane has demonstrated leadership skills throughout his career. He served as the Insurance Club President at Mohawk College McKeil School of Business from 2012 to 2013. His involvement in the Insurance Advisory Board at the same institution further highlights his commitment to the insurance field. His current role as Team Manager at TD Insurance emphasizes his experience in people management and his ability to lead teams effectively.
Skills in Customer Service and Negotiation
Patrick Deshane possesses strong customer service skills, which are essential for managing client relationships in the insurance industry. His expertise in business writing enhances communication within his team and with clients. Additionally, he has developed negotiation skills that are crucial for effectively managing bodily injury claims, ensuring that all parties reach satisfactory resolutions.