Precious Olumolawa
About Precious Olumolawa
Precious Olumolawa is an Insurance Operations Officer IV at TD Insurance, where she has worked since 2020. She has a background in customer service and financial operations, with previous roles at various companies and a solid educational foundation in Communication Studies and Legal Assistant/Paralegal.
Current Role at TD Insurance
Precious Olumolawa serves as an Insurance Operations Officer IV at TD Insurance, a position held since 2020. In this role, she manages complex financial transactions, including processing payments made via credit card, cheque, internet, and money order for insurance policies. She is responsible for processing cancellations of insurance policies due to non-payment and managing the associated credit refunds. Additionally, she communicates directly with Insurance Underwriters, Advisors, and Claims Analysts to resolve payment and client account inquiries.
Previous Experience in Insurance Operations
Before joining TD Insurance, Precious Olumolawa worked as an Insurance Operations Support Officer at ManpowerGroup from 2019 to 2020. She also held the position of Insurance Operations Support Officer, where she gained experience in handling various insurance-related tasks. Her background includes working at Nordia Inc. as a Customer Service Representative from 2018 to 2019, where she developed skills in customer service and sales.
Education and Qualifications
Precious Olumolawa holds a Bachelor's degree in Communication Studies from the University of New Brunswick, completed from 2016 to 2019. She furthered her education at Humber College, where she achieved a Postgraduate Degree in Legal Assistant/Paralegal in 2022, studying for 11 months. This educational background supports her current role in insurance operations and client communications.
Teaching Experience
In 2019, Precious Olumolawa worked as a Teaching Assistant at the University of New Brunswick for three months in Saint John, New Brunswick. This role allowed her to engage with students and contribute to their learning experience, enhancing her communication and organizational skills.
Early Career Roles
Precious Olumolawa began her career in customer service, working as a Customer Service and Sales Representative at SYKES for four months in 2017. She also worked as campus patrol at the University of New Brunswick from 2016 to 2018 for two years, where she gained valuable experience in campus safety and student engagement.