Priscilla A.
About Priscilla A.
Priscilla A. is a Customer Service Representative at TD Insurance, where she provides assistance with insurance inquiries and account payments. She holds a Master of Arts in Geography from Saint Mary's University and a Bachelor of Arts in Economics, Geography, and Resource Development from the University of Ghana.
Work at TD Insurance
Currently, Priscilla A. serves as a Customer Service Representative at TD Insurance. In this role, she is responsible for addressing client inquiries related to insurance and managing account payments. Her focus is on delivering high-quality customer service, ensuring that clients receive accurate information and support regarding their insurance needs.
Education and Expertise
Priscilla A. holds a Master of Arts in Geography from Saint Mary's University, where she studied from 2018 to 2021. Prior to this, she earned a Bachelor of Arts in Economics, Geography & Resource Development from the University of Ghana, completing her studies from 2010 to 2014. Additionally, she has completed various workshops through the ADaPT program, enhancing her skills in Communication Styles, Quantitative Methods with Excel, Data Analytics with Excel, and Sales Fundamentals and Business Financials.
Background
Priscilla A. began her professional journey as a Trainee at ADaPT (Advanced Digital and Professional Training) in 2021, where she gained foundational skills in digital and professional training for one month. Following this experience, she joined TD Insurance in 2019, where she has developed her career in customer service over the past five years.
Achievements
Throughout her career, Priscilla A. has focused on providing exceptional customer service. Her training and educational background in geography and economics, combined with her workshops in data analytics and communication, equip her with the necessary skills to effectively assist clients at TD Insurance.