Rakin Ahmed
About Rakin Ahmed
Rakin Ahmed is an Insurance Analyst with TD Insurance in Halifax, Nova Scotia, where he has worked since 2021. He has over five years of experience in the insurance industry and has held various roles in customer service and technology prior to his current position.
Work at TD Insurance
Rakin Ahmed has been employed at TD Insurance since 2019, holding the position of Insurance Analyst Flex Team for three years. Based in Halifax, Nova Scotia, he has contributed to the Flex Team, which is recognized for its adaptability and cross-functional collaboration. His role involves analytical tasks within the insurance sector, where he has accumulated over five years of experience.
Previous Experience at Best Buy Canada
Prior to his current role, Rakin Ahmed worked at Best Buy Canada in two capacities. He served as a Connected Solutions Specialist from 2018 to 2019 for one year, and briefly as a Certified Advisor in 2019 for four months. His experience at Best Buy involved customer interaction and technical support, enhancing his skills in service delivery.
Background in Customer Service
Rakin Ahmed has a background in customer service, having worked at Sears Canada as a Customer Service Associate from 2016 to 2018 for two years. He also gained experience as a Customer Care Associate at Grameenphone Ltd in Dhaka, Bangladesh, from 2012 to 2013 for one year. These roles contributed to his understanding of customer needs and service excellence.
Education and Expertise
Rakin Ahmed earned a Bachelor's degree in Marketing/Marketing Management from Saint Mary's University, where he studied from 2014 to 2019. During his time at the university, he also served as a Student Ambassador from 2018 to 2019 for nine months. He has expressed a keen interest in expanding his expertise in marketing, management, and service sectors.
Industry Experience
With over five years of experience in the insurance industry, Rakin Ahmed has focused on analytical roles. His work at TD Insurance and previous positions have equipped him with a solid foundation in the insurance sector, emphasizing his analytical capabilities and customer service skills.