Raphael Vallieres
About Raphael Vallieres
Raphael Vallieres is a Senior Business Intelligence Analyst currently employed at TD Insurance in Montreal, Quebec. He has extensive experience in data analytics and reporting, particularly using Tableau and SQL, and has worked in various roles within the telecom and financial sectors.
Current Role at TD Insurance
Raphael Vallieres serves as a Senior Business Intelligence Analyst at TD Insurance since 2021. In this role, he focuses on delivering data-driven insights and analytics to support business decisions. His expertise in data visualization and reporting enhances the organization's ability to interpret complex data sets effectively.
Previous Experience in Business Intelligence
Prior to his current position, Vallieres held various roles in business intelligence and data analytics. He worked at Société Générale as a Tableau Developer - Consultant for six months in 2019. He also served as a Senior Performance Analyst at TELUS from 2019 to 2021, where he contributed to performance metrics and analytics.
Career Background in Customer Service and Data Analysis
Vallieres began his career in customer service as a Customer Service Agent at BMO Financial Group in 2014. He later transitioned to roles in data analysis, including a Business Intelligence Intern position at TELUS in 2015. His experience spans multiple industries, including telecommunications and finance.
Education and Academic Background
Raphael Vallieres earned a Bachelor’s Degree in Business/Commerce from Concordia University, completing his studies from 2011 to 2016. His academic background provides a foundation for his analytical skills and understanding of business operations.
Technical Skills and Specializations
Vallieres specializes in front-end reporting and data analytics, utilizing tools such as Tableau and SQL. He has over four years of experience in customer-oriented data analysis, focusing on the development and support of organization-wide Tableau dashboards, which enhances data accessibility for stakeholders.