Rasheika Reid
About Rasheika Reid
Rasheika Reid is a Learning and Development Facilitator and Insurance Advisor at TD Insurance in Markham, Ontario, Canada. With a background in Child & Adolescent Development and extensive experience in coaching, recruiting, and quality analytics, she focuses on enhancing team performance and fostering individual growth.
Work at TD Insurance
Rasheika Reid has been employed at TD Insurance since 2019. Initially serving as an Insurance Advisor for five years, she transitioned to the role of Learning and Development Facilitator in 2021. In her current position, she focuses on facilitating learning initiatives that promote continuous improvement and innovation within the organization. Her dual roles at TD Insurance reflect her commitment to both customer service and employee development.
Education and Expertise
Rasheika Reid earned her Bachelor's Degree from the University of Technology, Jamaica, where she studied Child & Adolescent Development with a minor in Supervisory Management from 2011 to 2015. Her educational background supports her expertise in Learning and Development, where she has over two years of experience. She specializes in Quality Analytics, which enhances team performance and operational efficiency.
Background
Before joining TD Insurance, Rasheika Reid worked at Contax360 BPO Solutions, Inc. as a Team Manager from 2015 to 2019. Her earlier experience includes a role as a Design & Sales Specialist at Cimpress from 2009 to 2011. This diverse background in management and sales has contributed to her skills in recruiting and onboarding top talent.
Achievements
Rasheika Reid has a strong focus on coaching and developing individuals, emphasizing personal and professional growth. Her work in Learning and Development is aimed at fostering a culture of continuous improvement within her teams. Her contributions in various roles have helped enhance operational efficiency and team performance.