Rohan Puri
About Rohan Puri
Rohan Puri is a Claims Advisor II at TD Insurance, with extensive experience in the financial and insurance sectors. He has held various roles, including team management and customer service, and has a strong educational background in Human Resource Management.
Work at TD Insurance
Rohan Puri currently holds the position of Claims Advisor II at TD Insurance, a role he has occupied since 2021. In this capacity, he manages a team of five individuals, overseeing recruitment, training, management, and disciplinary actions. Prior to this role, he served as an Insurance Analyst at TD Insurance from 2019 to 2021. Additionally, he briefly worked as a Lead Development Coach within the organization in 2021. Puri participates in the development of department procedures and directives and coordinates activities related to the strategic plans and objectives of the organization.
Previous Experience
Before joining TD Insurance, Rohan Puri gained experience in various roles. He worked at BMO Financial Group as an Everyday Banking Specialist from 2018 to 2019. His career began with an internship as a Sales Representative at HDFC Standard Life Insurance in 2012. He also worked as a Call Center Representative at iEnergizer from 2017 to 2018 and as a Customer Service Field Representative at Pure Octane for a month in 2018. These positions contributed to his diverse skill set in customer service and financial services.
Education and Expertise
Rohan Puri holds a Bachelor's degree in Business Administration with a focus on Human Resource Management from Sharda University, completed from 2010 to 2013. He furthered his education with a Post Graduate Diploma in Human Resource Management from Centennial College, which he completed in 2014. Since 2019, he has been studying at the Insurance Institute of Canada, focusing on Insurance and working towards achieving the OTL - Other Than Life designation. This educational background supports his expertise in both human resources and insurance.
Skills and Recognition
Rohan Puri is recognized for his excellent communication skills and his ability to work effectively with diverse personality types. He is known for his adaptability in various environments, whether in-person or in workplace settings. His contributions to team management and departmental procedures at TD Insurance reflect his commitment to organizational goals and objectives.